All projects · NEX

DataNEX

Every sales rep knows who to visit next, and why.

Client
NEX
Year
2024 – present
Industry
Automotive / B2B
Role
PM · UX-UI · Development
Format
Web + mobile app
Users
Sales team & management
  • CRM
  • Sales
  • Web + mobile
  • AI routes
  • ERP integration
  • B2B
Customer tracking

Customer tracking

The sales team’s main view: every customer in one table, searchable by name, code or tax ID, active filters as chips and a color indicator that flags who has gone too long without a visit.

Context

DataNEX is the tool NEX’s sales team uses to run its tyre distribution network: customers, visits, routes, campaigns and reports, on desktop and mobile.

The work focused on the most-used screens: fewer steps to log a visit, a customer record summarised at first glance, and a color code that flags who has gone too long without a visit.

Screens

Data shown is anonymized.

Customer record

Customer record

What used to be spread across tabs, on one screen: available credit, last B2B purchase, last visit and NPS. Below: contact, assigned reps, enabled lines and terms.

Mobile home

Mobile home

Today’s agenda and the main shortcuts for reps on the road.

Logging a visit

Logging a visit

A short form: activity, visit type, quick duration and companions.

Visit history

Visit history

The customer’s visits as a timeline, next to the form.

AI routes

AI routes

A daily route proposal for each rep: the system orders visits by pending orders, at-risk customers and distance, and explains why each stop is included.

Reports

Reports

The network’s sales at a glance: monthly evolution vs. last year, weight of each product line and target achievement per rep.

What we built

Customer tracking

The whole portfolio in one table, searchable by name, code or tax ID, with filters shown as chips and a color indicator based on the last visit.

Customer record

Available credit, last B2B purchase, last visit and NPS on the first screen. Below: contact, assigned reps, enabled product lines and commercial terms.

Mobile app

Today’s agenda and the main shortcuts for reps on the road.

Visit logging

A short form with visit type, quick duration and companions, next to the customer’s visit history as a timeline.

AI routes (beta)

A daily route proposal that orders visits by pending orders, at-risk customers and distance, and explains why each stop is included.

Reports

Monthly evolution vs. last year, weight of each product line and target achievement per rep.

ERP & B2B store integration

Credit, orders and B2B purchases come from the ERP and the online store, with no double entry.

Stack

  • PHP
  • Laravel
  • React
  • MariaDB

Results

CRM in operation, replacing manual processes and spreadsheets

Visual system

Brand navy for structure and a single green for action, so it’s always clear what can be clicked.

  • NEX navy#0D2063
  • Action green#0E9384
  • Green tint#E6F4F2
  • Background#F7F8FA
  • Border#E4E7EC
  • Text#101828
Aa

Inter

400 · 500 · 600

One family, three weights.

  • Active#0E9384
  • Pending#F5A524
  • < 30 days#12B76A
  • > 90 days#F79009
  • No visits#D0D5DD

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